Freight Claims Mgmt.

   Carrier Portal   |   Client Portal   

Freight Claims Management

Providing an end to end solution for service recovery of Loss and Damage ( L&D) claims, CT Logistics streamlines this labor-intensive process and reduces your internal costs.  By integrating your business processes along with CT technology and expertise, you can feel confident that you’re recovering maximum, hard-dollar claim amounts from your carriers.


CT Logistics uses a Web-based platform for the management of your Over, Short & Damage (OS&D) cargo claims. Featuring rich navigational functions, all required core fields to capture your operating data and multiple work management features; our freight claims management solution is an industry best.


CT's Freight Claim Management platform includes:

  • Software for claims management
  • Robust reporting tool
  • Analysis tools
  • Data management
  • Data storing

Our comprehensive application will fit any company’s transportation department needs.


Our software for Freight Claims is:

  • Extremely easy to use
  • Improves your control over claim information
  • Reduces claim processing needs
  • Brings new efficiency to your cargo claim management process.

CT Logistics' freight claim management platform is secure on our in-house server platform for the safety and security of your data.


Software Features:

  • Web-based freight claims application generates an industry-accepted form for all shipping modes.
  • System or User assigned claim number that keeps a complete history of all the claim records, transactions, and carrier correspondence.
  • Claims data is stored in a relational database which helps you see emerging trends to take appropriate action quickly.
  • Easy claims data retrieval and repository for updating with carrier communications on claim acknowledgement, payment, rejection and declination.
  • Powerful notes to categorize and filter by claim type, carrier and filing date. Provides detailed management reports for carrier performance reviews.
  • Accounts Receivable update summary report by carrier includes write-off calculations and reports with enhanced accounts receivable documentation and reports.


Visit our Freight Claims Management PortalClick Here


Our Enterprise

Commercial Traffic was founded in 1923 and serviced clients with personalized audit and payment of their freight bills. It was the start of CT Logistics.

CT Logistics' Global Freight Audit unit, based in Birmingham UK, provides a wide range of global service offerings.

Commercial Transportation Management Services provide a complete 3PL product delivery system based on procurement services and management of a national contracting system.

Commercial Transportation Services provides freight rating, freight payment, auditing, expense allocations, freight bill auditing, freight billing process and management reporting software.